FAQ
About Soul Spaces
What is Soul Spaces?
Soul Spaces designs Sanctuary Tech: warmth, light, and rest tools that turn a corner of your home into the place you go to put yourself back together. We started by building sanctuary experiences in person; Essentials is how those rituals come home with you.
What does "Sanctuary Tech" mean?
Tools chosen for how they make a space feel, not for spec-sheet bragging rights. Everything in the line follows the same idea: simple to start, pleasant to repeat, beautiful enough to leave out.
Will these products treat my condition?
We won't tell you that, because we don't sell treatments. Our products are general wellness tools, built for rest, warmth, glow, and ritual. If you're managing a health condition, your practitioner is the right person to ask; our products will be here for the restful part of your day either way.
Where are your products made?
Our products are designed by us and manufactured by specialized factories in China, including facilities that produce for some of the biggest names in wellness. Every product is physically verified by our team before it ships, and we publish only specifications we've confirmed ourselves.
Ordering
Where do you ship?
We currently ship within the United States.
Product Care & Safety
How do I care for my products?
Each product page has care instructions, and every product ships with a care card. The universal rules: wipe electronics with a soft damp cloth (never submerge), let heated products cool before storing, and store everything dry.
Who should talk to a professional before using warmth and light products?
Anyone who is pregnant, has an implanted electronic device, is photosensitive or taking photosensitizing medication, has reduced heat sensitivity, or is managing a medical condition. When in doubt, ask first.
Are your products certified?
We collect and keep the safety and compliance documentation for every product we sell, and we only publish specifications we've verified ourselves.
Experiences
Can I try the products in person?
Yes, that's the best part. Our Sanctuary sessions and NeuroWellness events in the Phoenix area are built around the same products in the store; you can book a session and feel the warmth, light, and stillness before you bring any of it home.
Do you outfit studios or business spaces?
We do. Practitioner spaces, studios, and event environments are where Soul Spaces started. Reach out through the contact page and tell us about the space.